The ABC’S Of XYZ

A Great Emotional Intelligence Technique By Mike Shelah I think most people would agree that society has a fundamental problem with effective communication. I have been on a journey to learn about EI and EQ (Emotional Intelligence vs. Emotional Quotient: the awareness...

Listen, acknowledge, identify

Listen, acknowledge, identify: How to influence people when you don’t have authority over them By Maria Guida – Content aggregated from Smart CEO.com CEOs often have to try to influence professionals over whom they have no real authority: board members, business...